Simple plans to never miss a customer again.
An AI assistant that answers on all your channels, 24/7. Choose the plan that fits your request volume, and change it as your business grows.
Smart Messaging
Ideal for getting started with the multichannel AI assistant.
- Connect Instagram, Facebook, WhatsApp and Gmail
- Assistant customisation
- Conversation history
- Statistics
- Up to 500 messages handled by the AI
- Take over from the AI at any time
- Personalised onboarding support (2 months)
Smart Customer Service
To manage all your channels and requests efficiently.
- Everything in Smart Messaging
- Statistics and business intelligence
- 2,000 messages handled by the AI
- Automatic escalation to a human
- Integration with your booking tool
- Pro support (live chat, AI)
- Personalised onboarding support (3 months)
Smart Marketing Platform
For demanding businesses that need advanced features.
- Everything in Smart Customer Service
- 10,000 messages handled by the AI
- 360° customer view
- Customer review analysis and replies
- Competitive monitoring and trend analysis
- Smart email campaigns
- Premium support with a dedicated manager
- Personalised onboarding support (4 months)
Higher volume or a specific need? Let's talk.
Everything included, plan by plan
| Smart Messaging€49 / month | Smart Customer Service€99 / month | Smart Marketing Platform€389 / month | |
|---|---|---|---|
| Channels and assistant | |||
| Instagram, Facebook, WhatsApp and Gmail | |||
| Assistant customisation | |||
| Messages handled by the AI | 500 | 2,000 | 10,000 |
| Take over from the AI at any time | |||
| Automatic escalation to a human | — | ||
| Integration with your booking tool | — | ||
| Tracking and analytics | |||
| Conversation history | |||
| Statistics | |||
| Business intelligence | — | ||
| 360° customer view | — | — | |
| Competitive monitoring and trend analysis | — | — | |
| Marketing | |||
| Customer review analysis and replies | — | — | |
| Smart email campaigns | — | — | |
| Onboarding and support | |||
| Onboarding support | 2 months | 3 months | 4 months |
| Support | — | Pro (live chat, AI) | Premium, dedicated manager |
Start from your request volume
Smart Messaging
You receive regular messages on your social channels and want to centralise your conversations with an assistant that answers routine questions.
Smart Customer Service
Your requests come in large numbers and some need to reach your team. You want to connect your booking tool and track your numbers.
Smart Marketing Platform
You handle a high volume and also want to reply to customer reviews, monitor competitors and run email campaigns.
Your questions about our plans
Which plan should I choose?
Smart Messaging is the place to start with a moderate volume of messages. Smart Customer Service adds automatic escalation to your team, integration with your booking tool and 2,000 messages handled by the AI: it is the most popular plan. Smart Marketing Platform is for high-volume businesses that also want to manage their customer reviews, monitor competitors and run email campaigns.
Which channels are included?
Every plan includes Instagram, Facebook, WhatsApp and Gmail, conversation history, statistics and the ability to take over from the AI at any time.
What does onboarding support include?
Depending on your plan, the HelloDesk team supports you for 2, 3 or 4 months to connect your channels, set up your assistant and fine-tune it to your real requests.
I have a higher volume or a specific need: what should I do?
Write to us describing your business, your channels and your request volume: we will put together a custom plan for you.
Not sure which plan to choose?
Tell us about your business and your channels: we'll help you choose and show you HelloDesk in action.